When accounts are unverified/disconnected, Shield is unable to track content data in real-time. Here is how to check & correct the verification status across all accounts:
Step 1 — Check verification status
Select the workspace with all your team-members/clients
Select the team section on the left
Check verification status
🟢 Green dot = verified & connected
🔴 Red dot = not verified & disconnected
Step 2 — Verify disconnected accounts
There are two ways to correct the verification status of your team/clients. Choose the guide that fits your case:
Full Access: You have full access (LinkedIn username & password) to the account you wish to (re)verify.
No Access: You don't have the LinkedIn login-credentials to the account that needs (re)verification.
You have Full Access to your accounts:
Copy the license key from your Shield-dashboard
Login to the LinkedIn profile you fully manage
Enter the key in the chrome-extension
Logout of the LinkedIn profile
(Repeat step 1 - 5 for all other accounts)
Locate your team or clients' Shield license keys
You do not have Full Access to your accounts:
Copy the unique Shield License key from the Shield dashboard
Send the key together with instructions to your team/clients
(template below - remember to "insert key")
Please re-verify your Shield account, by following steps in the article below:
Have a nice day,
Missing data after reconnecting?
Inform [email protected] of which accounts have been reverified so we can fetch the missing data for those accounts.
The Shield team
PS, want to win on LinkedIn? Visit the Shield Academy.
A free guide filled with key strategies and insights from top LinkedIn creators.