Most frequently asked questions & How-to's
A curated list of the most frequently asked questions and how-to's
By Andreas and 3 others4 authors29 articles
Guide: How to verify your Shield account & keep it connected 🔌
How to set up your Shield account after signing up
How to become a Shield Affiliate
How to reset your Password
How to reactivate your Shield account
How to install the Shield Chrome extension
How to make changes to your billing or payment details
How to upgrade/downgrade your account
How to update your email address
How to cancel your subscription
How to get a refund
How does Shield connect?
Does Shield fetch historical data?
How is Engagement Rate calculated?
Can I track more LinkedIn profiles?
Can I track my LinkedIn Company page on Shield?
What are Impressions?
Why does it say "0 views" for private group posts?
Which Shield plan should I choose?
Can I try Shield for free?
Can I get Shield in my language?
Where can I find my invoices?
Trouble signing up?
"Login with SHIELD" - error message
Missing or incorrect data in Shield?
My historical follower data is missing
"The key is already associated with another LinkedIn account" - error message
System requirements needed to use Shield Analytics
"Could not find a match" - error message